{"id":25,"date":"2026-10-23T05:07:51","date_gmt":"2026-10-23T03:07:51","guid":{"rendered":"https:\/\/kitunex.eu\/?page_id=25"},"modified":"2026-10-23T05:07:51","modified_gmt":"2026-10-23T03:07:51","slug":"service","status":"publish","type":"page","link":"https:\/\/kitunex.eu\/?page_id=25","title":{"rendered":"Service"},"content":{"rendered":"\n<section class=\"page-head\"><div class=\"container\"><div class=\"breadcrumb\"><a href=\"https:\/\/kitunex.eu\/?page_id=20\">Home<\/a><span>\/<\/span>Service &#038; documents<\/div><div class=\"eyebrow\">Service &#038; documents<\/div><h1>The right information.<br>At the right connection.<\/h1><p class=\"lede\">Technical orientation, appropriate documentation and a clear route for your questions, from selection to replacement parts.<\/p><\/div><\/section><section class=\"section\" id=\"unterlagen\"><div class=\"container\"><div class=\"eyebrow\">TECHNICAL DOCUMENTATION<\/div><h2>A closer look at the system.<\/h2><div class=\"download-row\"><div><h3>MV-1 \u00b7 Product overview<\/h3><p>An overview of modules, variants and kit boundaries.<\/p><\/div><a class=\"text-link\" href=\"https:\/\/kitunex.eu\/?page_id=22\">View online<\/a><\/div><div class=\"download-row\"><div><h3>MV-1 \u00b7 Schematic 3D view<\/h3><p>An excerpt from the existing documentation.<\/p><\/div><button class=\"btn secondary small-btn\" data-open-diagram>Open view<\/button><\/div><div class=\"download-row\"><div><h3>Installation documents &#038; module parts lists<\/h3><p>Request the appropriate version for your equipment combination.<\/p><\/div><a class=\"text-link\" href=\"https:\/\/kitunex.eu\/?page_id=27&#038;product=Technical%20documentation\">Request documents<\/a><\/div><\/div><\/section><section class=\"section paper\" id=\"support\"><div class=\"container\"><div class=\"eyebrow\">TECHNICAL SUPPORT<\/div><h2>Good questions deserve<br>a clear starting point.<\/h2><div class=\"service-grid\"><div class=\"service-tile\"><h3>Selection &#038; planning<\/h3><p>Would you like to discuss an equipment combination? Tell us the model, cylinder and intended system layout.<\/p><a class=\"text-link\" href=\"https:\/\/kitunex.eu\/?page_id=27&#038;topic=technical\">Ask a technical question<\/a><\/div><div class=\"service-tile\"><h3>Missing parts &#038; complaints<\/h3><p>The kit designation, module name, item number and a short description help us identify the request.<\/p><a class=\"text-link\" href=\"https:\/\/kitunex.eu\/?page_id=27&#038;topic=service\">Prepare a request<\/a><\/div><\/div><\/div><\/section><section class=\"section\" id=\"faq\"><div class=\"container\"><div class=\"eyebrow\">FAQ<\/div><h2>Good to know.<\/h2><div class=\"faq\"><details><summary>How do I find the right kit?<\/summary><p>Selection starts with the heat pump, cylinder and planned hydraulics. Send those details through the B2B enquiry. The specific combination is agreed before a quotation.<\/p><\/details><details><summary>Are the heat pump and cylinder included?<\/summary><p>The connection kits described here group connection components. Equipment and additional services are explicitly identified in the quotation.<\/p><\/details><details><summary>Are the modules preassembled?<\/summary><p>The existing kit concept describes grouped components and connection sets. Preassembly is not automatically promised and must be expressly agreed.<\/p><\/details><details><summary>Can I reorder individual modules or parts?<\/summary><p>Tell us the kit, module designation and, if possible, the item number. We will check the assignment and availability.<\/p><\/details><details><summary>Can all kits be used across Europe?<\/summary><p>Suitability depends on the equipment, application and local requirements. A translated manual alone does not confirm suitability.<\/p><\/details><details><summary>How are terms and delivery dates determined?<\/summary><p>Scope, quantities, price and delivery date are agreed for your enquiry. This draft does not contain binding B2B pricing or availability information.<\/p><\/details><\/div><\/div><\/section><section class=\"cta-strip\"><div class=\"container\"><div><h2>The next step?<br>The right connection.<\/h2><p>Let\u2019s talk about your business, your equipment combination or a distribution partnership.<\/p><\/div><a class=\"btn ink\" href=\"https:\/\/kitunex.eu\/?page_id=27\">Start a B2B enquiry<\/a><\/div><\/section><dialog class=\"lightbox\" id=\"diagram-dialog\"><div class=\"dialog-head\"><h2>MV-1 \u00b7 Schematic 3D view<\/h2><button data-close-dialog aria-label=\"Close\">\u00d7<\/button><\/div><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kitunex.eu\/wp-content\/uploads\/2026\/10\/MV-1-\u2013-schematische-3D-Ansicht.jpg\" alt=\"MV-1\" width=\"699\" height=\"425\"><p>Excerpt from the existing MV-1 documentation by DiY-Heizung. For orientation, not a project-specific installation drawing or a complete scope of supply.<\/p><\/dialog>\n","protected":false},"excerpt":{"rendered":"<p>Home\/Service &#038; documents Service &#038; documents The right information.At the right connection. Technical orientation, appropriate documentation and a clear route for your questions, from selection to replacement parts. TECHNICAL DOCUMENTATION A closer look at the system. MV-1 \u00b7 Product overview An overview of modules, variants and kit boundaries. View online MV-1 \u00b7 Schematic 3D view [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":20,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"hero_heading":"","hero_subheading":"","footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kitunex.eu\/index.php?rest_route=\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kitunex.eu\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kitunex.eu\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kitunex.eu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kitunex.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25"}],"version-history":[{"count":1,"href":"https:\/\/kitunex.eu\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":48,"href":"https:\/\/kitunex.eu\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions\/48"}],"up":[{"embeddable":true,"href":"https:\/\/kitunex.eu\/index.php?rest_route=\/wp\/v2\/pages\/20"}],"wp:attachment":[{"href":"https:\/\/kitunex.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}